Shipping policy
Find all information regarding the shipping of your order below.
Shipping Costs: All orders are shipped free of charge.
Where We Ship: We currently only ship within the United Kingdom.
Processing Time: Your order will be processed within 1-3 business days. (Monday - Friday)
Order Cut-Off Time: Orders placed before 2:00 PM GMT will begin processing the same business day. Orders placed after this time will be processed the next business day.
Delivery Time: Delivery takes 5-7 business days. (Monday - Friday)
Track & Trace: Once your order has been shipped, you will receive an email with a track & trace code so you can follow the status of your shipment.
Delays: Sometimes unexpected delays may occur, for example, due to busy periods at the carrier. We do our best to keep you informed.
Company Details
- Company Name: Novella Fashion
- Business Address: Terletdreef 3, Nootdorp, 2631MS, The Netherlands
- E-Mail: info@novella-label.com
- Phone: +31614049831
Customer Service
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Monday - Friday: 9:00 AM - 5:00 PM GMT
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Saturday and Sunday: 10:00 AM - 4:00 PM GMT
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Average response time: within 24 hours