Terms of service

Introduction This website is operated by Novella Label. By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service.
Use of the Website You must be at least 18 years old to make purchases on this website. If you create an account, you are responsible for maintaining the confidentiality of your account details and password.
Products and Pricing We make every effort to ensure that product descriptions and prices are accurate. However, errors may occur. Product availability is subject to change. Prices may be modified without prior notice. All prices are stated in GBP.
Orders and Payment By placing an order, you are making an offer to purchase the products in your shopping cart. Orders are subject to acceptance by us. Payment must be received before we dispatch the order.
Shipping and Delivery Please refer to our Shipping Policy for detailed information regarding shipping costs and delivery times.
Returns and Refunds You have the right to return your purchase within 30 working days for a full refund. Please refer to our Return Policy for details on how to return an item.
Intellectual Property All content on this website, including images, text, and logos, is the property of Novella Label or its licensors and is protected by copyright laws.
User Content If you post content on our website (for example, reviews), you grant us permission to use that content.
Prohibited Activities You agree not to use the website for any unlawful or unauthorised purposes. You may not damage or disrupt the website.
Limitation of Liability Novella Label shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of this website or the purchase of products through this website.
Indemnification You agree to indemnify Novella Label against all claims and damages arising from your use of this website or your breach of these Terms of Service.
Governing Law These Terms of Service are governed by and construed in accordance with Dutch law.
Changes to Terms We may update these Terms of Service at any time. Amended terms will become effective immediately upon publication on the website.